Remove Big data Remove Calibration Remove Events Remove Technology
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Predict football punt and kickoff return yards with fat-tailed distribution using GluonTS

AWS Machine Learning

One of the challenges when building predictive models for punt and kickoff returns is the availability of very rare events — such as touchdowns — that have significant importance in the dynamics of a game. Using a robust method to accurately model distribution over extreme events is crucial for better overall performance.

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What to do with a ‘Watermelon Customer’?

CustomerSuccessBox

This data can uncover the underlying intent of the customer. Moreover, the rule engines are not calibrated frequently and as result the signals are false. Unfortunately, technology suppliers are now adopting the approach of deploying people at a problem. Product telemetry data. Increased dependency on CS Ops.

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How Artificial Intelligence Impacts the Contact Center

The Northridge Group

In today’s technology obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and individuals trying to keep up with an always evolving digital landscape. What are the downsides/limits of Artificial Intelligence?