What to do with a ‘Watermelon Customer’?
CustomerSuccessBox
MAY 30, 2022
*Julie, a Customer Success Manager , with ABC corp (a B2B SaaS firm) is excited about the upcoming annual conference. To identify a watermelon customer, the metric that would help you the most is instead the Customer Intent Score. This data can uncover the underlying intent of the customer. But what does it tell? Let’s find out.
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