JustCall

APRIL 12, 2023

Thinking of investing in auto dialer software for your call center or sales team? Using an auto dialer can boost agent productivity and efficiency by as much as 300 to 350% (that is 3x more calls every hour per agent). In this blog, we will deep-dive to understand the auto dialer functionality. What is an Auto Dialer?

Scripts 52

Scripts Sales CRM Contact Center 52

SharpenCX

MAY 16, 2022

The communications can include a mix of sales inquiries, changes to orders, questions about billing, complaints about your product and more. 7 Best Practices for Running an Effective Outbound Contact Center. Let’s explore best practices for helping your agents experience successful calls and provide a memorable experience.

Contact Center 67

Contact Center Scripts Call Center call center software 67

NobelBiz

JUNE 26, 2023

By investing in robust infrastructure, call centers can optimize agent productivity, enhance call routing and queuing, ensure data security, and streamline overall operations. Together, these critical elements intertwine to create a cohesive and productive call center environment.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52