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Sales and Customer Success: Key Differences and Similarities

SmartKarrot

We chat a lot on the sales and marketing duo, but do you know what we don’t talk much about? The newbie alignment of sales and customer success. Of course, there was a time when it was just customer service and sales in the question. After all, the best sign of business success is your customer’s growth.

Sales 10
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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

If you give your operators clear guidelines to solve commonly occurring problems things will run more smoothly, wait time will be cut down, and best of all, your customers will be very pleased. . Ben M Roberts is the Head of Marketing for a SaaS startup called Talkative. Of course, no. Ben M Roberts @Roberts_Ben_M.

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41 Best Sales Podcasts Every Sales Pro Should Listen to Weekly

CrazyCall

Thanks to interviews with top-notch guests you’ll find it easy to set up a sales process within your company, hire the right people , and invest in your new sales department. Recommended episode: Testing SaaS Payment Terms with Jack Altman. Catalyst Sale Podcast. Topics covered: B2B Sales, Enterprise Sales, SaaS Sales.

Sales 115