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4 Essential Questions to Answer for a Successful Cloud Move

Monet Software

How are you using your quality program for scoring and coaching, and what will those features look like once in the cloud? Pro Tip: Your move to the cloud provides the perfect opportunity to reevaluate coaching best practices and recalibrate your coaching between managers.

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Solving Complex Challenges through B2B Customer Experience

ClearAction

In my 2015 Customer Experience Transformation talk show with Eric Wansong, VMware’s Vice President of Customer Advocacy, he explained how his team adds strategic value across all company departments. These firms comprised the best-practice profile in the four-year study conducted by ClearAction.

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