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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units. These capabilities are essential for demonstrating compliance with regulatory standards and ensuring transparency and accountability in AI/ML workflows.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

With more than 15 years of experience in business, finance and accounting, she is also responsible for implementing financial controls and processes. Going from 50% first time resolution to 100% first time resolution might sound like a great target, but getting to 60% is already a 20% improvement over the benchmark. Scott Nazareth.

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What Are Call Tracking Metrics?

aircall

We’ll also discuss how to benchmark call center software and use it to improve call center performances across various industries. Benchmarking Against Call Center Metrics Industry Standards. In this section, we look at call center benchmarks in general and in the e-commerce industry.

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