What Is Good Customer Service? Start with Answers to 5 Questions
HGS
APRIL 24, 2018
The NICE inContact study focused on 10 customer experience channels that include solutions ranging from traditional phone support to self-service, email, chat, social media, and more. With the goal of optimized CX insight, start by asking yourself five questions about your service delivery. Wed, 04/25/2018 - 09:55.
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