CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2022)
Netomi
MARCH 27, 2022
Throughout the entire customer lifecycle, there are many moments that add up to a person’s relationship with and feelings towards a brand. This includes in-store and online shopping experiences, customer care interactions and learning to use a product itself. Benchmarks for CSAT Scores By Industry. CSAT vs. NPS .
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