Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. Back in the 1940s, banks used the first auto dialers to make calls for collections. A VoIP-based (cloud-based) auto dialer works with your CRM, giving sales and support reps data to personalize conversations.
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