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Predictive Dialer vs Auto Dialer: What You Need to Know

aircall

Back in the 1940s, banks used the first auto dialers to make calls for collections. With advancements in technology, auto dialers come in different types and support a wide variety of use cases including sales, support, telemarketing, market research, and debt collection. 2) Personalize scripts. Average wait times.

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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

While on calls, the agent has access to call scripts, can take calls notes, give disposition codes as well so that future callers have a context of how to take the campaign forward. If your business has an essentially limitless lead list to dial from (like many telemarketing companies), then a predictive dialer is right for you.

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