Global Response

DECEMBER 21, 2022

How Quality Assurance Can Help Increase Sales Whether or not your call center focuses on outbound sales and marketing, a good QA process can directly impact sales and drive improvement for your bottom line. FinTech, banking, healthcare, transportation, etc.) Of course—it’s never too late! And if they’re not?

Call Center 62

Call Center Outbound sales Feedback Best practices 62

JustCall

OCTOBER 22, 2020

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. Think of the outbound sales campaigns as the manufacturing process. Real-estate agents can access pre-written scripts to back up their pitch.

Real estate 76

Real estate CRM Banking Outbound sales 76

Pointillist

JULY 25, 2018

Training effectiveness – A customer journey analytics platform, no matter how easy and intuitive to use, will still require training for users not used to thinking in journeys. You will need to establish metrics for measuring the success of employee training. This process typically takes 1-2 days. How can it help our business?

Analytics 43

Analytics Metrics Government Journey mapping 43