Chatbot Marketing: 11 Actionable Use Cases (With Examples)
JivoChat
JUNE 9, 2021
A recent survey showed that a whopping 90% of consumers expect an instant response when they have customer-service-related inquiries. In fact, between 2018 and 2023, chatbots are expected to save companies in the retail, healthcare, and banking industries $11 billion. Conduct surveys. Upsell and cross-sell.
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