The Top 25 Trail Blazing Customer Service Professionals of 2024
Netomi
APRIL 7, 2023
Ali admits she’s never satisfied and spends a lot of her time looking for the next opportunity to improve the customer experience. This is why they started implementing Customer Effort Surveys. ” When he was the CDO for TUMI , he focused on the long-term, lifetime relationship with the customer, not an immediate sale.
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