Banking Case Study Chief Customer Officer Personalization 
Peter Lavers
JULY 7, 2015
A group of people representing some of the best brands in Europe gathered at Twickenham Stadium on a warm June day for a special masterclass focused “customer centricity” in companies that are primarily business-to-consumer (B2C). If you “humanise” your company, what type of person would they be? Metro Bank “stupid bank rules”).
Fonolo
JANUARY 22, 2020
This year, we’ve published our full selection of customer service conferences and contact center summits in North America. We’re personally attending the five below, and possibly more, so please let us know if you’re coming, too! Chief Customer Officers USA, Atlanta. Chief Customer Officers , USA.
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