Hodusoft

JUNE 4, 2021

For most customers, banking is a part of everyday habit. Customers share a relationship with their bank that runs for years, and sometimes through life. With countless transactions taking place each day meeting customer expectations with finite people at the other end is challenging. Predictive dialer.

Call Center 59

Call Center Banking call center solutions Analytics 59

TeleDirect

APRIL 6, 2023

In this article, we will discuss the impact and importance of customer service in healthcare and how you can provide it to your own patients. The Impact of Customer Service in Nursing, Healthcare, and Medicine In healthcare, “customers” look very different from e-commerce or banking. No wasted time.

Healthcare 62

Healthcare Customer Service outsourcing Call Center 62

JustCall

APRIL 18, 2023

Ever since the pandemic, there has been an increased need for digital-first solutions and better customer experience. Over the last few months, the trio of pandemic-induced workflow, fast-paced digital literacy, and the ever-increasing bar for positive customer experiences has turned the sales call center space upside down.

call center software 52

call center software Call Center call center solutions Enterprise 52