25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
She has a command to write on call center software and new technologies used in contact centers. To sustain within the competitive setting, it’s necessary for call centers to…”. An average turnover rate in customer contact centers is 30-45%, while in other industries it’s approximately 15.1%.
Let's personalize your content