Banking Brand ambassadors Customer retention Self service 
Comm100
FEBRUARY 6, 2023
Improving customer experience goes beyond being on call 24/7 to address clients’ issues. It requires that you digitize your banking services to be convenient, easy to use, personalized, and secure. A good CX is customer-centered. Doing this sends a message that you value your customer.
CSM Magazine
OCTOBER 16, 2020
It is not enough to attract new customers to your services. Customer retention is even more important than customer acquisition. More than that, customer retention is the best form of marketing. Clients who recommend your services to others make the best ad. You can also add self-service tools.
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