B2C Contact Center Customer Care Scripts 
The Northridge Group
MAY 2, 2023
This article was originally published on Contact Center Pipeline and can be viewed here. Will, and How, This New Technology Model Help Contact Centers? But could it revolutionize the contact center industry? and most recently (at presstime) GPT-4.
IdeasUnlimited
NOVEMBER 15, 2021
You never know when and from which country and customer might stumble on your website, so you need to be ready. More importantly, your customer service needs to be ready. Contact centers are the key to serve customers during holidays and after-hours. Handling Irate Customers.
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IdeasUnlimited
NOVEMBER 15, 2021
You never know when and from which country and customer might stumble on your website, so you need to be ready. More importantly, your customer service needs to be ready. Contact centers are the key to serve customers during holidays and after-hours. Handling Irate Customers.
IdeasUnlimited
NOVEMBER 15, 2021
You never know when and from which country and customer might stumble on your website, so you need to be ready. More importantly, your customer service needs to be ready. Contact centers are the key to serve customers during holidays and after-hours. Handling Irate Customers.
Vistio
APRIL 2, 2022
She is an expert in the design and continuous improvement of the remote working model for contact centers, support functions, and enterprise, both in-sourced and outsourced. And that was actually in my first contact center assignment, it was with an outsourcer. I totally agree with you, Hailey.
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