Fonolo

MAY 10, 2018

Luckily, those seeking reliable sources for CX and CS-related topics can still rely on a special corner of the digital sphere, one which has made a comeback in recent months: Blogs. Her blog is a must-read for those keen on leadership in customer service, customer listening, and engagement. On the agenda?

Customer Experience 113

Customer Experience Chief Customer Officer B2C Contact Center 113

Customer Guru

AUGUST 8, 2018

She is the author of the best-selling book “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” ” Her blogs are regularly published on eminent publications such as Forbes and The Harvard Business Review. Bob Thompson Follow @Bob_Thompson. ” 29.

Customer Experience 130

Customer Experience Chief Customer Officer Consulting Consulting 130

Netomi

FEBRUARY 28, 2022

Alexandra da Silva Rodrigues – Strategical Advisor for Global Contact Centers, Radisson Hotel Group. Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. Dione Hedgpeth – Chief Customer Officer, Sumo Logic.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64