B2C Bilingual agents Sales Scripts 
IdeasUnlimited
APRIL 21, 2022
Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Their satisfaction is arguably the most vital factor when it comes to maintaining a good sales performance since one bad experience can have profound effects on a business.
Quality Contact Solutions
DECEMBER 31, 1969
If a calling campaign consists of nothing more than a text script and not any data collection, a call center can program and launch in their sleep. I referenced an informational campaign with nothing more than a text script without data capture in the section above. As a result, you don’t need a highly skilled agent.
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