SmartKarrot

SEPTEMBER 26, 2022

Prioritizing expansion revenue can be one of the most effective and efficient methods to transform your business’s productivity and profitability in the long run. The two primary catalysts of expansion revenue include: Upselling- This typically involves introducing existing customers to more expansive plans and product upgrades.

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

In an ideal RevOps workflow, customer marketing is the core. The RevOps cycle is based on engaging with customers frequently and upselling to them. This will help improve customer experience as a selling point. Why Revenue Operations is Important. RevOps and Customer Experiences. Bottom Line.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

APRIL 24, 2020

This ‘fine line’ is created by the gap between customer acquisition and customer retention. While customer acquisition is the key driver for dynamic revenue growth, customer retention is often the critical factor. The goal of an account manager is solely to get renewals, cross-sells, and upsells.

Management 11

Management SaaS Accountability Customer retention 11