Global Response

OCTOBER 27, 2022

An inbound call center is specifically designed and trained to handle the variety of incoming communications, quickly identifying customer needs and resolving each contact to grow your relationships with customers. And increasingly, customer contacts aren’t just calls. Who Needs Inbound Call Centers?

Call Center 62

Call Center Inbound sales Automotive Upselling 62

NobelBiz

JULY 9, 2020

In the previous two parts of this three-part article, we went on a long analysis of how the business world in general and the contact center world, in particular, have been impacted by the concurrent crises that have “plagued” 2020. These processes begin and end in the call center. It’s time to get productive!

Contact Center 52

Contact Center Inbound sales B2C contact center solutions 52

Tethr

MARCH 22, 2021

In this study, we built a predictive sales model, where we looked at B2C sales performance, specifically in inbound sales conversations. In layman’s terms, we’re talking about when customers call companies to buy things. And what we found is that the best performers in B2C sales exhibit four key behaviors. .

B2C 111

B2C Sales Inbound sales Upselling 111

JustCall

FEBRUARY 11, 2022

B2B, B2C and Inside Sales Job: How to Make Your Choice. Sales job opportunities pertain to different customer segments. Different target customers calls for different skill-sets and experiences. So, before you make a choice between B2B, B2C, and Inside sales jobs, let’s get a quick overview of each: B2B Sales.

Sales 52

Sales B2C call center software B2B 52