What Pain Points do Customers Experience with Live Chat?
IdeasUnlimited
APRIL 21, 2022
Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Because of this, it’s important to have the right person in-charge of your live chat. Therefore, you need to have bilingual agents ready to handle online chat when needed.
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