solution outbound-call-center-software 
Callminer
AUGUST 6, 2019
There are a number of call center software solutions on the market, comprising more than half a dozen types of these tools. That’s not to mention the number of software tools that integrate with the various call center software solutions. Types of Call Center Software.
Monet Software
JANUARY 2, 2020
For many contact centers, that means one thing—a dramatic shift in call volumes. Fitness centers are preparing for the crunch (and not the abdominal kind). And other sectors, such as B2B, are readying themselves for lulls that present a different type of staffing challenge. The New Year is here! Staffing is Never Simple.
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