B2B B2C Inbound sales Service level 
Ann Michaels and Associates
SEPTEMBER 24, 2019
B2B Mystery Shopping To Improve Your Business. Traditional mystery shopping in the business-to-consumer (B2C) model is pretty straight-forward. Understanding your customer’s journey in a B2B environment takes a little more creativity. What types of products/services do you offer? Evaluate the Call Process.
Ann Michaels and Associates
JUNE 11, 2018
B2B Mystery Shopping To Improve Your Business. Traditional mystery shopping in the business-to-consumer (B2C) model is pretty straight-forward. Understanding your customer’s journey in a B2B environment takes a little more creativity. Use the web contact form to inquire about products or services. if applicable).
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