Ann Michaels and Associates
SEPTEMBER 24, 2019
Traditional mystery shopping in the business-to-consumer (B2C) model is pretty straight-forward. Business-to-business (B2B) mystery shopping works in the same manner, with the one exception being that customers, or mystery shoppers, will pose as companies or customers calling to inquire about your services and products.
Ann Michaels and Associates
JUNE 11, 2018
Traditional mystery shopping in the business-to-consumer (B2C) model is pretty straight-forward. Business-to-business (B2B) mystery shopping works in the same manner, with the one exception being that customers, or mystery shoppers, will pose as companies or customers calling to inquire about your services and products. if applicable).
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