Aspect
JULY 15, 2020
Contact center s see the opportunity to r educe their real estate costs, but they are not confident in the long-term success of work-from-home. We have been a pioneer in the development of cloud-based contact center solutions with our Aspect Via Platform , and Aspect Via WFM is in high demand.
JustCall
MARCH 7, 2023
Follow-Ups Superstar call agents make it a point to follow up with the customers they interact with to ensure that the solution delivered worked for them. Contact Center Technologies Contact center solutions are actually a stack of multiple technologies that help streamline the total operations at the facility.
JustCall
MARCH 23, 2023
A key part of the contact center solution, the touch-tone feature allows the caller to press buttons according to these instructions and reach the relevant department. From real estate to airlines, the IVR call in process is an important part of your customer support.
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