Average Handle Time Cloud contact Coaching Healthcare 
Talkdesk
NOVEMBER 24, 2020
Healthcare consumers today have new and more demanding expectations, forged by Amazon and Uber-like experiences where digital comes first. Since the healthcare call center is the main entry door for patient access, it is critical to the patient experience. Offer additional healthcare services.
NobelBiz
JULY 25, 2023
Meet the renowned Contact Center Coach, Michael Tamer, also a training expert, CEO at Proponisi, and an accomplished author. We’re thrilled to have him as our special guest on the show, where we delve into the world of training and coaching.
NobelBiz
FEBRUARY 7, 2022
Take, for example, the healthcare sector, Callers will most likely enter the line in a tense or critical condition. Acknowledging your customers’ problems demonstrates that your contact center is aware of the client’s concerns. The feedback will provide you a much more realistic view of how well your contact center is performing.
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