Quality Contact Solutions

DECEMBER 31, 1969

The State of Indiana has amended its Telemarketer Registration law as of July 1, 2019. Effectively the amendment to the existing statute removed the numerous exemptions that sellers and telemarketers previously relied on. Inbound calls are now covered by the law. B2B outbound telemarketing is now covered by the law.

Telemarketing 58

Telemarketing Automotive B2C B2B 58

NobelBiz

JANUARY 16, 2024

A consultative approach, focusing on understanding the lead’s challenges and goals, helps build credibility and forge a stronger relationship. It is a powerful tool in outbound call center campaigns, enabling businesses to proactively engage with customers and drive sales.

Call Center 52

Call Center Interactive Voice Response Contact Center Inbound sales 52

Global Response

FEBRUARY 13, 2022

Inbound call centers are most commonly focused on customer service, technical support, inbound sales calls or product upgrades, or other general inquiries. Outbound call centers: Outbound call centers focus on sales and marketing calls, managing outbound calls to current or prospective customers.

Call Center 62

Call Center Interactive Voice Response outsourcing Contact Center 62