JustCall

NOVEMBER 25, 2022

Identification of the market – Analyzes industry trends and keeps you informed Provides statistics to demonstrate the particular performance of your reps and establishes benchmarks for others. Personalized feedback is given to help each person enhance their strengths and address their weaknesses.

Real estate 52

Real estate CRM Coaching Contact Center 52

CallSource Insights

JUNE 7, 2019

If making a sale requires customers to come to your business or for you to dispatch a technician for a consultation, then phone handling and appointment booking rates (taking into account no-show rates) are imperative to understand your true marketing ROI. Remember, negative feedback isn’t bad as long as it is constructive.

Management 40

Management Advertising Analytics Marketing 40

CallSource Insights

JUNE 12, 2019

Create accountability through regular monitoring and employee feedback. If making a sale requires customers to come to your business or for you to dispatch a technician for a consultation, then phone handling and appointment booking rates (taking into account no-show rates) are imperative to understand your true marketing ROI.

Management 40

Management Coaching Advertising Accountability 40