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A Complete Guide to Session Initiation Protocol (SIP)

Hodusoft

A Complete Guide to Session Initiation Protocol (SIP) Session Initiation Protocol (SIP) is one of the most commonly used protocols in Voice over Internet Protocol (VoIP) technology. Since then, it has revolutionized real-time technology as we know it. What is a Session Initiation Protocol? How does the SIP Protocol work?

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What is a Virtual Phone System? (And How Does it Work?)

JustCall

A cloud-based telephony technology, a virtual phone system lets users make and receive phone calls over the internet. But the most significant difference between VoIP and traditional phone systems is that VoIP uses the internet to make and receive calls. With VoIP, analog voice calls are turned into digital packets.

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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Computer telephony integration, or CTI, is any technology which allows computers to interact with telephone systems. This technology is often used in call centers, since they field a large volume of calls, and continually seek to enhance productivity. Let’s look at the example of a VOIP business phone system.

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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Computer telephony integration, or CTI, is any technology which allows computers to interact with telephone systems. This technology is often used in call centers, since they field a large volume of calls, and continually seek to enhance productivity. Let’s look at the example of a VOIP business phone system.