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At home agents

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outsourcing

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How to Move to a Work-At-Home Model When a Rapid Response is Required

COPC

MARCH 23, 2020

This means that most organisations have been left ill-equipped to manage the requirement for the rapid deployment of Work-At-Home solutions necessitated by the spread of COVID-19. What sort of an environment do Work-At-Home agents need? Will the internet cope with surges in traffic if more people work from home?

At home agents

At home agents Consulting Consulting Government

3 Emerging Call Center Markets to Consider in 2021

Outsource Consultants

NOVEMBER 9, 2020

The global outsourcing market is expected to exceed $400B by 2027 , with annual growth as high as 10% annually. . A strong intercontinental georedundancy strategy, coupled with leveraging at-home agents, is more important than ever. What to Look for In Emerging Outsource Markets.

Call Center

Call Center Marketing outsourcing Transportation

Customer Contact Central

How to Move to a Work-At-Home Model When a Rapid Response is Required

3 Emerging Call Center Markets to Consider in 2021

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