What Makes A Cloud Contact Center The Customer Experience Optimizer?
Babelforce
MARCH 9, 2022
babelforce’s no-code CRM offers WhatsApp integration so you can utilize the most popular instant messaging application in the world. Many call centers were quickly upended when governments issued work-from-home orders. Interestingly, retention for at-home agents is 80% compared with 25% for in-house agents in the US.
52 
Let's personalize your content