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B2B Has Its Own CX Challenges

Anexa BPO

In today’s competitive business world, customer experience (CX) has become a critical component of any successful business strategy. A recent article titled “Five Steps to Avoiding B2B CX Failure in 2023” offers valuable insights into how B2B companies can improve their CX in the coming years.

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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

This article will discuss three neighboring Latin American countries: Guatemala, Honduras, and El Salvador. Call centers in El Salvador are great options for inbound customer service, outbound sales, and telemarketing. El Salvador has deep bilingual agent (English and Spanish) capacity. contact center rates.