aircall

JUNE 11, 2021

A Brief History of Telecommunication. 1995 — VoIP (voice over internet protocol) technology was invented to enable human voice communication over the internet in real-time. 2015 — An open API (applied programming interface) technology was invented to allow software applications to sync and share data between them.

voip 62

voip APIs Call Center Telecommunications 62

Hodusoft

MAY 10, 2024

The later needs significant investment in physical infrastructure such as: Office space Furniture Equipment Telecommunications infrastructure Virtual call and contact centers eliminate the need for physical premises and expensive hardware. Consider APIs and third-party integrations available to extend functionality as needed.

virtual call center 52

virtual call center Call Center Contact Center call center software 52

NobelBiz

APRIL 21, 2022

CTI or Computer Telephony Integration is a technology that was developed in response to the need for companies to connect their telecommunications networks with their computers. CTI server: A communication system that includes a CTI API. This software is found on most of the major telecommunications company websites today.

Contact Center 52

Contact Center Interactive Voice Response CRM Call Center 52

JustCall

APRIL 5, 2023

Mitel is a Canadian telecommunications company that provides unified communications solutions for businesses of all sizes and scales. Vonage Overview Vonage’s solutions include: A unified communication platform Contact center software APIs for developers to build custom communication solutions. G2 Rating: 4.4

APIs 52

APIs Analytics Enterprise Feedback 52