VocalCom

MAY 13, 2020

Their contact center agents manage mostly inbound, sales and service related enquiries. With this cloud solution natively developed in Salesforce, Beter Bed can manage its call center and the entire customer relationship directly in one unique application – Salesforce -, eliminating the need for API or integration.

contact center solutions 62

contact center solutions Cloud contact Contact Center Inbound sales 62

SmartKarrot

MAY 11, 2023

Using their business’s conversation intelligence platform, the company experienced a 10% increase in inbound sales calls as well. Backend Integration To fulfill the user’s request, the conversational platform may need to integrate with various backend systems or APIs.

Real estate 10

Real estate Chatbots APIs Analytics 10

VirtualPBX

SEPTEMBER 15, 2020

Whether you mostly engage in outbound marketing or instead see most of your customer traffic through inbound sales and support calls, these plans make sense. For many businesses, Essentials is enough to get them started with complex inbound call handling that routes their own customers to multiple departments or call center agents.

voip 64

voip Inbound sales Construction industry standards 64