article thumbnail

Beter Bed Transition Agents in 24 Hours to Work-From-Home Model with Vocalcom Salesforce Edition Cloud Contact Center Solution

VocalCom

Beter Bed chooses Vocalcom Salesforce Edition Cloud Contact Center Solution. Their contact center agents manage mostly inbound, sales and service related enquiries. Beter Bed is leveraging Vocalcom’s renowned expertise in contact center management combined with Salesforce, the leader of CRM applications.