Help Scout

APRIL 27, 2021

.” – Drew Clark, Director of Client Services, Workwell Technologies Illustrated by Davida Fernandez, Global Head of Support for Campaign Monitor. Improve your self-service options. Improving both the quality and accessibility of your self-service content can help reduce incoming support volume and improve customer satisfaction.

Management 119

Management Self service Technical Support APIs 119

JivoChat

AUGUST 22, 2021

Key features: There are four core components of Intercom: Business Messenger – Engage and support customers via chat, conversational bots, interactive apps, self-service tools, and proactive product tours. Help Center: Build a comprehensive knowledge base for better customer self?service, Pricing | CTA.

Chatbots 52

Chatbots APIs CRM Analytics 52

Comm100

NOVEMBER 23, 2020

The system has a plethora of different integrations through their library of pre-built integrations such as SalesForce, or if you have any self-hosted reporting does then you can integrate directly through the Comm100 API.” Intercom was founded in California in 2011 by four Irish designers and engineers. 4.5 / 5 (Capterra).

Chatbots 52

Chatbots Enterprise CRM Customer Support 52