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Extract Actionable Insights

Enghouse Interactive

With the overnight transition to Work from Home (WFM), Remote Agents, widely diverging support requirements, unlimited intermixing of telecom, ISP’s and wireless providers to support your employees… how do you best manage the chaos? Optimize Operations and Mitigate Your Risk with Actionable Insights.

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

Darren Prine , Omnichannel Contact Center Solutions Specialist at BrightPattern. Lutz Remmers , Operations Director for Call Center de Mexico. This will also lead to increased self-service as customers will need to contact customer service less frequently when smart objects are able to diagnose their own issues.