Customer Success is Changing: Top SaaS CEOs Reveal What’s Ahead
ChurnZero
OCTOBER 30, 2020
This chart looks at the number of Sales and Customer Success positions in the tech market over the last 10 years as well as projections for 2025 and beyond. “We We know Customer Success is on a tear of growth,” says Mehta. Customer Success drives a double benefit in the ROI.”. It’s about onboarding. It’s about adoption.
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