APIs Call Logging Interactive Voice Response Video 
JustCall
JANUARY 27, 2023
Features Services like magicJack come with a plethora of non-standard features along with standard ones, such as individual appointment schedulers for all users, call blocking, call forwarding, etc. Call notes and ratings – Add custom notes and ratings to call recordings that agents can use to improve.
JustCall
JANUARY 20, 2023
JustCall delivers telephony features that help enterprises tie all communication channels like calls, texts and video onto one collaborative platform. Monitor, whisper, or barge – Monitor live agent calls or guide them in real-time with call whispering.
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JustCall
JANUARY 30, 2023
Business phone systems greatly enhance an enterprise’s ability to collaborate and serve customers better through calls, text, and other advanced features like smart IVR , call queues , voicemail, and call monitoring. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc.
JustCall
DECEMBER 23, 2022
Smart call routing – Route calls to the right agent using IVR, skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. Along with phone calls and messaging features, RingCentral also integrates with third-party solutions like Zendesk, Slack, HubSpot, and Salesforce.
JustCall
APRIL 5, 2023
Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. However, IVR is available for Contact Center plans only.
JustCall
FEBRUARY 6, 2023
All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Customers can enter their responses by speaking or using a touch-tone keypad. IVR offers total freedom and at-scale self-service to customers and ensures faster resolution of customer queries.
JustCall
MAY 1, 2023
Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. Owing to JustCall’s access to API and Webhook, users can integrate it within their legacy systems. Currently, JustCall is a voice-only service.
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