APIs Call Logging Events Interactive Voice Response 
Talkdesk
MAY 17, 2016
Among other functionalities, users can send direct barge links to ask for help via Slack, coach agents silently and configure automatic call center alerts to be sent to users and channels across the entire company when certain events are triggered. This integration is available in public beta starting May 18. Talkdesk for Salesforce.
JustCall
OCTOBER 25, 2022
This means all your data is safe even in the unfortunate event of a natural disaster. VoIP removes any ambiguity and lets the user get his information quite easily through interactive IVRs with precise options. This reduces the need to hire more personnel and improves call resolution times. . Call Forwarding.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
FEBRUARY 6, 2023
All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud.
JustCall
APRIL 12, 2023
Look for an alternative that offers APIs to integrate it with other tools you use. Top Features of JustCall Call queues – Route calls to the right agent using IVR, skills-based routing, and caller information to ensure customers reach the right agent without waiting. Top Features of Chorus.ai Top Features of Revenue.io
JustCall
FEBRUARY 28, 2024
Embrace change with customizable workflows and open APIs for future integrations. Pros & cons Pros Cons Appreciated for its user-friendly interface and efficient CRM integrations, enhancing productivity in handling calls and client information Difficulties with Salesforce integration and audio quality when using certain headsets.
Expert insights. Personalized for you.
40 
Let's personalize your content