JustCall

APRIL 12, 2023

Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc. Their sales support could tag and make notes on the call using Power Dialer while also automating selected calls 6.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

JustCall

JANUARY 27, 2023

Features Services like magicJack come with a plethora of non-standard features along with standard ones, such as individual appointment schedulers for all users, call blocking, call forwarding, etc. Call notes and ratings – Add custom notes and ratings to call recordings that agents can use to improve.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

JustCall

DECEMBER 23, 2022

Smart call routing – Route calls to the right agent using IVR, skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. Along with phone calls and messaging features, RingCentral also integrates with third-party solutions like Zendesk, Slack, HubSpot, and Salesforce.

voip 52

voip APIs CRM Enterprise 52

JustCall

APRIL 12, 2023

Look for an alternative that offers APIs to integrate it with other tools you use. Top Features of JustCall Call queues – Route calls to the right agent using IVR, skills-based routing, and caller information to ensure customers reach the right agent without waiting. Top Features of Revenue.io Both Gong and Revenue.io

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

JANUARY 23, 2023

Call notes and ratings – You can rate recorded calls and add notes to help agents improve. Multi-level IVR – Build custom, multi-level IVR menus and route customers to the right team and agent for faster resolution. RingCentral has better call, video, and messaging features.

Call Logging 10

Call Logging voip Interactive Voice Response Enterprise 10

JustCall

JANUARY 19, 2023

Top Features of JustCall Call queues – Route calls to the right agent using IVR , skill-based routing, and caller information to ensure customers reach the right agent and are not kept waiting. Monitor, whisper, or barge – Monitor live agent calls or guide them in real-time with call whispering.

voip 52

voip CRM Interactive Voice Response Enterprise 52