APIs call center solutions Case Study Contact center software 
Hodusoft
MAY 10, 2024
The COVID-19 pandemic propelled virtual call centers and contact centers from being supplemental solutions to essential infrastructure. As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. What Are Virtual Call Centers and Contact Centers?
Balto
NOVEMBER 2, 2023
It starts with a simple server API server request, and since most softphone systems offer native APIs or features, we’re able to customize the integrations for your enterprise. For instance, with AI solutions, you can detect when sensitive information is mentioned in conversations, so proper actions can be taken to protect it.
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