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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. With help from an automated support system, a business can manage its customers’ needs 24/7, even when live agents are unavailable. Increases revenue potential. Enables self-service.

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How Q4 Inc. used Amazon Bedrock, RAG, and SQLDatabaseChain to address numerical and structured dataset challenges building their Q&A chatbot

AWS Machine Learning

The Q4 Platform facilitates interactions across the capital markets through IR website products, virtual events solutions, engagement analytics, investor relations Customer Relationship Management (CRM), shareholder and market analysis, surveillance, and ESG tools. LangChain supports Amazon Bedrock as a multi-foundation model API.

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