APIs Benchmark Call flow Interactive Voice Response 
JustCall
APRIL 3, 2023
Platforms like OpenPhone combine multiple capabilities like voice, chat, and SMS. With features like IVR and reporting/analytics to boost performance, the right communication system is the key to success. Its Interactive Voice Response (IVR) routes the call to the right agent using caller information and skills-based routing.
JustCall
APRIL 18, 2023
The key is to first identify your needs and then choose from among the call centre platforms with features that meet your outlined needs. JustCall IQ is a key proposition of JustCall, enabling call centers with AI capabilities that fuel their sales metrics and set newer benchmarks. Check out its pricing here.
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