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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Exceptional managers foster a sense of ownership among their teams, contributing to employee satisfaction and reducing agent turnover – meaning less time spent interviewing, hiring, and training new customer service agents. In other words, a manager can have a significant impact on the quality of customer service your organization delivers.

article thumbnail

37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Exceptional managers foster a sense of ownership among their teams, contributing to employee satisfaction and reducing agent turnover – meaning less time spent interviewing, hiring, and training new customer service agents. In other words, a manager can have a significant impact on the quality of customer service your organization delivers.