Answering services Business Process Outsourcing Customer retention Upselling 
TeleDirect
OCTOBER 23, 2023
Business process outsourcing (BPO) involves outsourcing an aspect of your company’s operations. Our services include a help desk, customer service, Tier 1 tech support, reservations and order processing. In essence, missed calls translate to missed business.
TeleDirect
OCTOBER 25, 2023
Anyone who has been in customer service understands that the human connection is impossible to replace. That’s how we’ve gone from an eight-chair answering service to a national business process outsourcer. AI can also create customer profiles based on past experiences, conversations and orders.
TeleDirect
DECEMBER 14, 2023
Today’s outbound calling provides businesses with a direct extension of their sales team, committed to their success by generating leads, setting appointments and performing market research. In essence, they exist to increase sales, ensure customer retention and promote your brand. Now, back to business.
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