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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

JUNE 9, 2021

One technology leading the way online is chatbot marketing. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. This means savvy marketers and business people are turning to chatbots and other conversational marketing tools at quickly escalating rates.

Chatbots 52
Chatbots Marketing Upselling Surveys 52
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What are the Other Names for Customer Success Manager?

SmartKarrot

APRIL 23, 2020

Advanced analytics to predict customer behavior and target customer segments: Use of technology to make more informed decisions. There are several touch points for this experience ranging from calls for sales, feedback, complaints resolution, visit of a sales representative, technician, etc.

Management 10
Management Complaint resolution Customer retention Engineering 10
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