Analytics Call Logging CRM Engineering 
JustCall
AUGUST 8, 2022
JustCall: IVR Analytics. You can pick the CRM, helpdesk, collaboration, or productivity tool of your choice and integrate it with JustCall to build a one-stop platform for all your business needs without having to switch between individual applications. First, we have JustCall with the following visuals: JustCall: Landing Page.
JustCall
APRIL 5, 2023
Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. Unfortunately, 8×8 misses out on this front.
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JustCall
OCTOBER 25, 2022
Instead of having to worry about constantly juggling between telephones and the Internet, integration with CRM and helpdesk tools saves time and money. This is because the calls are made using an internet connection. . Maintaining records of all the call data plays an important role in making business decisions. Call analytics.
JustCall
MAY 1, 2023
Users can also access conference call logs, notes, dispositions, and reports. Conference calling is available only in Professional and Enterprise Plans. This feedback is then recorded in the analytics dashboard to assess agent performance. On the other hand, Nextiva’s analytical feature is only present for calls.
JustCall
AUGUST 16, 2021
When you receive multiple calls simultaneously, you can route them to the right agent. After completing the call, you can roll out post call surveys to all your customers. Further, you can integrate your phone software with CRM and helpdesk to make your job easier. Centralized Technology for Contact Center Needs.
JustCall
APRIL 5, 2023
JustCall has earned a reputation as an all-in-one cloud phone system as it helps companies: Make and receive calls Send and receive SMS/MMS Manage communications over one portal However, CloudCall is more like a CRM as it has the ability to communicate through calls and texts. Available as a separate messaging bundle.
JustCall
APRIL 5, 2023
Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. Drop a message to JustCall engineers with your request and they will make it happen. API and Webhook access is available for Premium and Custom plans.
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